Network / Firewall Configuration
Base Permissions
Below are the required network/firewall base configurations to use The Augmented and Connected Worker platform in an enterprise network.
Web Application
The Augmented & Connected Worker platform web application runs on leading desktop and mobile browsers.
To configure the network/firewall and whitelist the correct IP hosts/addresses, ports, and protocols, one should consider the IP address of the computer or the smartphone/tablet where the web application is used. If you plan to install the native application on the smartphone/tablet, please see the dedicated section of the article.
| Destination Service | Destination Host(s) | Destinations Port(s) | Protocol | Can be disable by Glartek? | Description |
| Platform Frontend | Example: .glarcloud.com | 443 | TCP | No | Can be accessed from Desktops and Mobile Browsers.Depending on the architecture and expected load, Glartek may enable a cloud gateway at .glarcloud.com to improve service experience (e.g., Cloudflare - https://www.cloudflare.com/ips/) |
| Error Reporting Backend | 35.188.42.15 / 34.120.195.249 | 443 | TCP | Yes (has no impact) | Error and experience reporting (e.g., application crash and data speeds). No personal data is collected. In a future version, service will be hosted by the Glartek Backend on the same hosts. |
Mobile Applications
The platform mobile application also runs on smartphones and tablets (e.g., Android and iOS).
To configure the network/firewall and whitelist the correct IP hosts/addresses, ports, and protocols, one should consider the IP addresses on the enterprise network that the smartphone/tablet is connected to.
| Destination Service | Destination Host(s) | Destinations Port(s) | Protocol | Can be disable by Glartek? | Description |
| Platform Backend | Example: .glarcloud.com | 443 | TCP | No | Backend integration. Depending on the architecture and expected load, Glartek may enable a cloud gateway at .glarcloud.com to improve service experience (e.g., Cloudflare - https://www.cloudflare.com/ips/) |
| Google Firebase Cloud Messaging | Multiple hosts (under google.com and googleapis.com). | 443, 5228-5230 | TCP and UDP | Yes (disables notifications) | Push notifications sent to application (e.g., new pending process). See https://firebase.google.com/docs/cloud-messaging/concept-options#ports_and_your_firewall |
| File Hosting Service (AWS S3) | Example: *.eu-west-1.amazonaws.com | 443 | TCP | No | Hosting on AWS S3 (typically eu-west-1) to store files, images, videos. |
| Azure Spatial Anchors | *.mixedreality.azure.com | 443 | TCP | Yes (disables AR mode) | Augmented Reality mode. |
| Error Reporting Backend | 35.188.42.15 / 34.120.195.249 | 443 | TCP | Yes (has no impact) | Error and experience reporting (e.g., application crash and data speeds). No personal data is collected. In a future version, service will be hosted by the Glartek Backend on the same hosts. |
Microsoft HoloLens Application
The platform also runs on smart glasses (e.g., Microsoft HoloLens II).
To configure the network/firewall and whitelist the correct IP hosts/addresses, ports, and protocols, one should consider the IP addresses on the enterprise network that the smart glasses are connected to.
| Destination Service | Destination Host(s) | Destinations Port(s) | Protocol | Can be disable by Glartek? | Description |
| Platform Backend | Example: .glarcloud.com | 443 | TCP | No | Backend integration. Depending on the architecture and expected load, Glartek may enable a cloud gateway at .glarcloud.com to improve service experience (e.g., Cloudflare - https://www.cloudflare.com/ips/) |
| Azure Spatial Anchors | *.mixedreality.azure.com | 443 | TCP | No | Augmented Reality mode. |
| File Hosting Service (AWS S3) | Example: *.eu-west-1.amazonaws.com | 443 | TCP | No | Hosting on AWS S3 (typically eu-west-1) to store files, images, videos. |
| Error Reporting Backend | 35.188.42.15 / 34.120.195.249 | 443 | TCP | Yes (has no impact) | Error and experience reporting (e.g., application crash and data speeds). No personal data is collected. In a future version, service will be hosted by the Glartek Backend on the same hosts. |
If you have any questions please submit a ticket to request technical support.