Access Issue Details After Completing the Issue
How to easily access every detail of a issue after finishing it?
With this new feature it is possible to easily access various details about a particular issue after it has been completed. On the issue header you can find out additional information about execution such as issue time duration, labels, actions and alerts created, answers given during the execution and other useful details.
This way it is possible for users to have a better perception of what was completed in an issue with extensive detail.
This new functionality can be found in release note version: 0.53.00.
How to access the issue details?
After finishing an issue, to access the issue details header simply click in a completed task and then click on the "+ Info" option.
A sidebar will appear with additional information regarding the issue. By scrolling down on that sidebar you will be able to see more details.
In this way, you can review all the relevant information associated with the issues and you can better understand and monitor all the progress and performance of your work-orders.
If you have any questions please contact technical support.